What is AsiaTradeHub? +
AsiaTradeHub is a private, invite-only B2B marketplace platform connecting verified commodity buyers and suppliers across Asia, the Middle East, and Europe. Founded in Singapore in 2018, the platform facilitates introductions and deals in physical commodities including agricultural products, metals, energy, and industrial goods.
Who can join AsiaTradeHub? +
Membership is open to registered businesses involved in the buying, selling, or trading of physical commodities. This includes importers, exporters, trading companies, freight forwarders, and commodity-focused enterprises. Individual traders and unregistered entities are not eligible. All applications are reviewed manually by our compliance team.
How does the verification process work? +
Every applicant must submit their business registration documents, trade licenses, and two bank references. Our compliance team manually reviews each application, which typically takes 3-5 business days. We have declined over 1,400 applications that did not meet our standards. This is what keeps the network trustworthy.
Why did membership surge in 2025? +
When the US government announced sweeping tariffs on Chinese goods in early 2025, thousands of businesses worldwide were suddenly required to find alternative suppliers outside of China. AsiaTradeHub already had a verified network of suppliers across Southeast Asia, South Asia, and the Middle East — ready and waiting.
What commodities are traded on the platform? +
The platform covers a wide range of physical commodities including: agricultural products (palm oil, rubber, rice, cocoa, coffee, soybeans), metals (copper, aluminium, tin, nickel), energy (coal, LNG), and industrial goods (chemicals, fertilisers, timber). We do not cover financial instruments or derivatives.
Is AsiaTradeHub a broker or trading company? +
No. AsiaTradeHub is a platform business. We facilitate introductions and provide the tools for members to connect, negotiate, and close deals. We do not act as principal in any transaction and do not take commissions on individual deals. Revenue comes entirely from membership subscriptions.
How is my data and deal information protected? +
All data is stored on encrypted servers. Deal rooms are end-to-end encrypted. We do not sell, share, or monetise member data in any form. The platform is compliant with Singapore's Personal Data Protection Act (PDPA) and we undergo annual third-party security audits.
Can I cancel my membership? +
Annual memberships can be cancelled at the end of the subscription period. Monthly memberships can be cancelled with 30 days notice. We do not offer refunds on used subscription periods. Enterprise agreements are subject to individual contract terms.
Where is AsiaTradeHub based? +
AsiaTradeHub Pte. Ltd. is registered in Singapore. Our founder and core team are Singapore-based. We have no physical office — the platform is fully digital and our team works remotely across the region.
How do I apply for membership? +
Click "Apply For Membership" on any page. Complete the application form with your business details, select your preferred membership tier, and submit your verification documents. Our team will review your application within 3-5 business days and contact you via email with the outcome.
How long does verification take? +
Typically 3-5 business days from submission of complete documents.
What documents do I need to apply? +
Business registration certificate, trade license (if applicable), two bank reference letters, and a brief description of your trading activities.
Is there a free trial? +
We do not offer free trials. The verification process itself is free. Once verified and approved, your first billing cycle begins. This ensures all active members are serious businesses.
Can I upgrade my plan? +
Yes. You can upgrade at any time. The price difference is prorated for the remaining subscription period.
Do you have an API? +
API access is available on Enterprise plans only. Contact us for technical documentation.
What payment methods do you accept? +
We accept international bank transfer, major credit cards, and PayNow (for Singapore-based members).
Is the platform available in other languages? +
The platform currently operates in English only. We are exploring Mandarin and Bahasa Indonesia support for future releases.
How do I report a suspicious member? +
Use the "Report" button on any member profile or contact our compliance team directly at compliance@asiatradehub.com
Are there volume discounts for multiple team members? +
Enterprise plans include multiple user seats. Professional plans can add additional seats at $199/month per additional user.
How do I contact support? +
Email support@asiatradehub.com or use the contact form on our Contact page. We respond within 2 business days.